Our Commitment
Last updated October 6, 2026
When water, pests or storm damage will not wait, the part you should not have to worry about is whether anyone picks up. Here is what this service commits to, and — just as plainly — what it does not.
Answered every hour of every day
Any hour, any day: the line is answered. A burst pipe at 2am is the ordinary case for this trade, not the exception.
Nothing to pay for being connected
Calling and being connected is free. There is no fee, no membership and no booking charge for using this site. What you agree with the contractor afterwards is between you and them.
You are connected to a licensed local contractor
You reach an independent local contractor, licensed for the trade and insured, who covers Los Angeles. Checking that license and that insurance before work begins is the homeowner’s job, and a good contractor makes it easy.
If the match is wrong, call back
A contractor who misses the appointment or rubs you the wrong way is a reason to call back, not to give up. Ask for a different one; it costs nothing and nobody will argue.
The honest limit of all of this
These are commitments about a connection, not about construction. The contractor is an independent business and the job is their contract with you — so get the scope, the price and any workmanship guarantee from them, in writing, before work starts.
The full disclaimer is on the disclaimer page.